Vice Principal UnofficedNovember 18, 2025x
228
00:06:386.24 MB

Your Morning Boost - Turning Conflict into Collaboration: Productive Parent Partnerships

Is talking to parents about discipline a challenge? During American Education Week's Family Day, Your Morning Boost welcomes back Dr. Lisa Hill, host of the Vice Principal Unofficed podcast, to share essential strategies for assistant principals. This episode focuses on pivoting difficult, disciplinary conversations with parents into productive, long-term partnerships built on mutual respect. Dr. Hill discusses the power of empathy, finding common ground, communicating the "why," and keeping interactions calm and solution-focused. You'll gain practical techniques for de-escalation, validating parents’ emotions, and utilizing a team approach. Discover the simple, powerful question, "How are you doing?" to rebuild trust and foster collaboration. ACTION STEP: Amplify your day and keep boosting your impact by subscribing! Find out more about what we do: AWB Education - awbeducation.org Grundmeyer Leader Services - grundmeyerleadersearch.com Got a mailbag question? Reach out to us at adam@awbeducation.org

Become a supporter of this podcast: https://www.spreaker.com/podcast/your-morning-boost-forwarded--6630377/support.

Thank You for Listening! This has been an episode from The FowardED NetworkWhere we are Advancing Voices and Shaping Education. We are dedicated to supporting everyone invested in K-12 success: teachers, leaders, parents, and community advocates.

Want to keep the conversation going?
  • Subscribe: Never miss an insight. Hit the subscribe or follow button on your podcast app to automatically receive our next episode.
  • Share the Knowledge: If this episode provided value, please take a moment to rate and review us! Your five-star reviews help new teachers, parents, and leaders find our network.
  • Explore the Network: This show is just one part of the ForwardEd Network family. Head over to our network page to explore our full roster of interconnected podcasts, including CTRL Shift Lead, Vice Principal UnOfficed, From Carpool to College, and Your Morning Boost.
  • Connect with Us: Have a question or an idea for a future episode? Reach out to us at pillars.forwarded@gmail.com or find us on social media using the tag #theForwardEDnetwork.
Ready for your next boost? Browse our catalog and discover your next great listen on The ForwardED Network.

This episode includes AI-generated content.
Is talking to parents about discipline a challenge? During American Education Week's Family Day, Your Morning Boost welcomes back Dr. Lisa Hill, host of the Vice Principal Unofficed podcast, to share essential strategies for assistant principals. This episode focuses on pivoting difficult, disciplinary conversations with parents into productive, long-term partnerships built on mutual respect. Dr. Hill discusses the power of empathy, finding common ground, communicating the "why," and keeping interactions calm and solution-focused. You'll gain practical techniques for de-escalation, validating parents’ emotions, and utilizing a team approach. Discover the simple, powerful question, "How are you doing?" to rebuild trust and foster collaboration. ACTION STEP: Amplify your day and keep boosting your impact by subscribing! Find out more about what we do: AWB Education - awbeducation.org Grundmeyer Leader Services - grundmeyerleadersearch.com Got a mailbag question? Reach out to us at adam@awbeducation.org

Become a supporter of this podcast: https://www.spreaker.com/podcast/your-morning-boost-forwarded--6630377/support.

Thank You for Listening! This has been an episode from The FowardED NetworkWhere we are Advancing Voices and Shaping Education. We are dedicated to supporting everyone invested in K-12 success: teachers, leaders, parents, and community advocates.

Want to keep the conversation going?
  • Subscribe: Never miss an insight. Hit the subscribe or follow button on your podcast app to automatically receive our next episode.
  • Share the Knowledge: If this episode provided value, please take a moment to rate and review us! Your five-star reviews help new teachers, parents, and leaders find our network.
  • Explore the Network: This show is just one part of the ForwardEd Network family. Head over to our network page to explore our full roster of interconnected podcasts, including CTRL Shift Lead, Vice Principal UnOfficed, From Carpool to College, and Your Morning Boost.
  • Connect with Us: Have a question or an idea for a future episode? Reach out to us at pillars.forwarded@gmail.com or find us on social media using the tag #theForwardEDnetwork.
Ready for your next boost? Browse our catalog and discover your next great listen on The ForwardED Network.

This episode includes AI-generated content.

00:00:17 --> 00:00:23 Grundmeyer Leader Services, where together we are transforming education, one leader at a time.
00:00:23 --> 00:00:27 Now, get ready to amplify your day with your morning boost.
00:00:31 --> 00:00:36 All right, welcome back, everybody. Happy Tuesday. Happy Tuesday, November 18th.
00:00:36 --> 00:00:40 And again, it's American Education Week, so a big celebration to all of you
00:00:40 --> 00:00:44 out there that are just doing the hard work every day for all of our kids.
00:00:44 --> 00:00:48 Today, actually, it's Family Day as part of American Education Week,
00:00:48 --> 00:00:51 and we all know that a strong school needs strong partnerships,
00:00:51 --> 00:00:55 and none is more important than the one that we have with our families.
00:00:55 --> 00:00:59 Again, I would like to say a big hello and welcome to Dr.
00:00:59 --> 00:01:03 Lisa Hill from the Vice Principal UnOffice podcast. She's joining us all week
00:01:03 --> 00:01:05 and back here again today.
00:01:05 --> 00:01:09 And, you know, Dr. Hill, the assistant principal's interactions with parents,
00:01:09 --> 00:01:13 sometimes they're just kind of, we get stuck in, you know, moments of crisis
00:01:13 --> 00:01:17 or discipline and it's hard to really build that family relationship,
00:01:17 --> 00:01:20 but we're going to talk about it a little bit. Okay.
00:01:26 --> 00:01:30 All right. Well, like I said, Dr. Hill, welcome back. Happy Tuesday to you as
00:01:30 --> 00:01:33 well. And we are on to question two.
00:01:33 --> 00:01:39 So, the question for today is, as an AP, how do you successfully pivot a difficult
00:01:39 --> 00:01:44 conversation with a parent away from one that's purely a disciplinary tone and
00:01:44 --> 00:01:47 into a productive long-term partnership?
00:01:48 --> 00:01:54 Another great question. There's not a lot of guidance for APs when they get started in this work.
00:01:54 --> 00:01:57 Very true. discipline can be scary and as
00:01:57 --> 00:02:00 teachers we're often scared to
00:02:00 --> 00:02:03 call a parent and tell them some bad news so as
00:02:03 --> 00:02:07 an ap luckily i was an old school counselor
00:02:07 --> 00:02:09 so i often put on my counseling hat and
00:02:09 --> 00:02:13 what i learned over the years is i
00:02:13 --> 00:02:16 have to enter the conversation with empathy
00:02:16 --> 00:02:19 and i have to understand where they're
00:02:19 --> 00:02:22 coming from and i approach
00:02:22 --> 00:02:25 i don't engage emotionally because you can't that's
00:02:25 --> 00:02:31 a lot of wasted energy the parent comes in fired up because what they send to
00:02:31 --> 00:02:36 school that is like they're not keeping all the fabulous students at home like
00:02:36 --> 00:02:40 they're sending us their best and they want the best for their kids as we all
00:02:40 --> 00:02:44 do and kids make mistakes and often parents who struggle.
00:02:46 --> 00:02:51 To understand why we do things, may have not had the best experience in school themselves.
00:02:51 --> 00:02:54 Or they remember school how it was when they were young.
00:02:55 --> 00:02:59 So my approach has always been try to find something that we have in common.
00:02:59 --> 00:03:00 There's got to be something out there.
00:03:01 --> 00:03:05 Often I use, I'm a parent. I raised boys. Where did you go to school?
00:03:05 --> 00:03:09 Just something that you can find to start the conversation.
00:03:10 --> 00:03:13 And what I found, I've had a lot of luck with it.
00:03:13 --> 00:03:18 The Heartland team and And the APs and principal I worked with used to call
00:03:18 --> 00:03:22 me the parent whisperer because I would take the time and could get the parent
00:03:22 --> 00:03:25 to understand, I'm not out to get you. I'm not out to get your child.
00:03:25 --> 00:03:28 We're doing this together. We're a partnership.
00:03:29 --> 00:03:33 We're teaming. And I often told parents, we may have to agree to disagree.
00:03:33 --> 00:03:36 And that's OK. It has nothing to do with our relationship.
00:03:37 --> 00:03:40 And when I would say our relationship and put that out there,
00:03:40 --> 00:03:42 parents would calm down.
00:03:43 --> 00:03:46 They need to be heard just as much as their child does.
00:03:48 --> 00:03:52 And really, I had a ton of luck with that. I did not have a lot of angry parents.
00:03:53 --> 00:03:56 They were hot when they came in, and I kind of liked the challenge.
00:03:56 --> 00:03:59 I'd meet them at the door. They'd be angry, yelling at the secretary.
00:03:59 --> 00:04:01 And by the time they left, I usually got a hug.
00:04:02 --> 00:04:07 And, of course, the people I worked with would laugh because some of those angry
00:04:07 --> 00:04:09 parents, I'd get gifts at Christmas
00:04:09 --> 00:04:12 and at the end of the school year and invited to a graduation party.
00:04:12 --> 00:04:17 Because I just take care of people. We're in human services,
00:04:17 --> 00:04:21 and you have to understand that. You abide by board policy.
00:04:21 --> 00:04:25 You stick with what you're going to say, and you just tell the people why.
00:04:25 --> 00:04:29 When they know the why, parents do much better, especially when you do it with
00:04:29 --> 00:04:31 kindness because it doesn't take much to be kind.
00:04:39 --> 00:04:43 I like really thinking about that team approach, like you said,
00:04:43 --> 00:04:45 and it shouldn't be something that works really easily from the start.
00:04:45 --> 00:04:49 Think of every great athletic team if you want to go down that route.
00:04:49 --> 00:04:52 You know, when they start off the first time, it takes a while for everybody
00:04:52 --> 00:04:56 to kind of get to know everybody and it doesn't click right away.
00:04:56 --> 00:05:01 But with some kindness and with some work together, you do eventually get to
00:05:01 --> 00:05:03 that ultimate goal of winning.
00:05:03 --> 00:05:07 You know, whether we ever completely win in these type of conversations or not,
00:05:07 --> 00:05:11 certainly having that team approach is going to get a little bit closer to it anyway.
00:05:11 --> 00:05:14 That's really good. And one other thing I do when we're all done,
00:05:14 --> 00:05:16 I always say to the parent, how are you doing?
00:05:17 --> 00:05:21 Because nobody ever takes the time to ask the parent. When you're in a struggle
00:05:21 --> 00:05:25 with your child and they're not doing well, your emotions are all over the place.
00:05:25 --> 00:05:27 You want to protect them, but you want to hold them accountable.
00:05:27 --> 00:05:31 So that question alone can calm everything.
00:05:32 --> 00:05:35 Well, and it really validates them as well, because I'm sure a lot of parents
00:05:35 --> 00:05:39 think that, oh, if my kid did something wrong, that's a reflection on me.
00:05:39 --> 00:05:43 And so I feel like there's something wrong there too. And no,
00:05:43 --> 00:05:44 that's a good point. That's a good point.
00:05:45 --> 00:05:48 Well, that's awesome. Two down and those were two rockstar answers.
00:05:48 --> 00:05:51 Not that that shocks me. I would expect nothing less from you.
00:05:51 --> 00:05:55 That's just, that's awesome stuff. Well, we will be back again tomorrow with
00:05:55 --> 00:06:02 question number three as we continue on this week, exploring the role of the AP with Dr. Lisa Hill.
00:06:02 --> 00:06:06 So thanks again for joining us. Thank you listeners for joining as well.
00:06:06 --> 00:06:07 And we will talk with you again tomorrow.
00:06:14 --> 00:06:18 We hope today's daily dose of professional development helps you amplify knowledge,
00:06:19 --> 00:06:21 widen reach, and broaden impact.
00:06:21 --> 00:06:26 Your Morning Boost is an AWB education production brought to you with the generous
00:06:26 --> 00:06:29 support of Grundmeyer Leader Services.
00:06:29 --> 00:06:33 Join us again tomorrow for more. Until then, keep boosting your impact.